Enhance Security with Two-Factor Authentication in Worksuite
At Worksuite, we prioritize the security of your data and transactions. That's why we offer Two-Factor Authentication (2FA), an extra layer of protection to safeguard your account from unauthorized access. But how does it work? Let's walk you through the process.
Note: your client can set-up 2FA to be either Optional or Mandatory. By default it's optional.
TABLE OF CONTENTS
How It Works
If you're an existing user and it's Optional
- You'll be asked upon login to Set-Up a password
- You'll receive a set-up password email.
- Once you have set-up the password, log into your account.
- Click on Settings, the gear icon on the lower-left side of the screen.
- Click on Account on the left-side menu, then on "Add a Two-Factor Authentication method"
You're an existing user and it's Mandatory
- You'll be asked upon login to Set-Up a password.
- You'll receive a set-up password email.
- Once you have set-up the password log into your account.
- You'll be asked to set-up the 2FA. See below for the instructions "How to set-up 2FA".
- You can now log in.
How to set-up the 2FA
Install an Authenticator App: As a Worksuite user, you'll be prompted to install any authenticator app of your choice, whether it's Google Auth, Microsoft Auth, or any other app compliant with the OATH-TOTP standard.
Connect with Worksuite: Once you have your authenticator app installed, you'll need to connect it with Worksuite by scanning the generated QR code.
Enter Verification Code: After scanning the QR code, your authenticator app will generate a unique 6-digit code. Enter this code into Worksuite to complete the setup.
For any further assistance or inquiries, contact our support team via support@worksuite.com or click the Support widget button on the lower-left side of the login page or within your profile. Stay secure, stay productive with Worksuite!